Together with Eslam Nofal and Vivian van Saaze, I have published a new book chapter about our experiences of involving citizens in designing digital cultural heritage. This emerged from the Terra Mosana project about the cultural heritage of the Meuse-Rhine Euregion. We had planned several participatory design workshops in different cities in the region, to be held in the spring of 2020. Due to the pandemic, these had to be moved online. The chapter discusses our experiences of holding online design workshops, that have both advantages and disadvantages.
Online tools sometimes fostered creativity and collaboration amongst participants, and we would consider incorporating them in future design workshops. Even in a highly connected part of the world (border region of the Netherlands, Belgium and Germany), some participants experienced technical difficulties. This might have led to the exclusion of some potential participants.
The chapter is published in a book called Participatory Practices in Art and Cultural Heritage. Learning through Collaboration. It is edited by Christoph Rausch, Ruth Benschop, Emilie Sitzia and Vivian van Saaze, and published by Springer in 2022.